Orange Candy Music will refund your full purchase price providing one (or more) of these conditions are met (conditions marked with an asterisk (*) are required):

For downloaded content:

• Your bank or online payment account was illegally charged (fraud).
• You provide a reasonable explanation of why the refund needs to be made.
• The zip file has not been downloaded.*

We cannot refund any monies where you have accessed the sounds once downloaded.

Eligibility

A refund is eligible for 60 days from the date of purchase (found in your Order Confirmation Email).

Whenever you feel there is a particular condition that qualifies you for a refund, please look through our FAQ section and then contact our support staff at matt@orangecandymusic.com. Please be sure to make informed purchases. Each product is clearly labelled with what it contains and what software it requires.

Bundles

Due to special pricing policies applied to bundled products (they are priced below the regular List Price), we do not refund any bundled products. Please check the products you already own to make sure you do not buy any duplicates.

*A Download counts as such when a download action is commenced (and not completed). We do not monitor the completion of the download. Each click on the download link counts as one download attempt.

COPYRIGHT/LICENSING NOTICE:

All Rights not expressly granted to the user are reserved. The sound samples of each product are licensed, not sold, to you to be reproduced within your original musical compositions only. All copying, lending, duplicating, re-selling, or trading of this product or its content is strictly prohibited. Only the original purchaser of this product has the right to embody and reproduce the enclosed sound samples within their music compositions. This license is granted for a single user only (and is given on a worldwide basis). You cannot electronically transfer the sound samples or place them in a time-sharing or service bureau operation or a computer/sampler network. Opening this product constitutes your acceptance of these terms.